Reviews

"The elegance compared to other stores"

Highly recommended!

I was searching for a remarkable gift for my friend. I found couple of stores that sold this necklace. The elegance of the necklace compared to other stores made me buy from Custom Jewellery and I am very glad that I did. The necklace is surprisingly amazing, elegance and gorgeous. The packing was amazing. It was in a beautiful box which made it very easy for me as a present. Thank you so much Custom Jewellery 😍. I know my friend will love it.

Golnar

"Care & Empathy"

A very big thank you to Heleen for creating an absolutely beautiful ring piece in remembrance of my Mum who passed away last year! It is everything I was expecting (and more) it to be and makes me feel like I have my Mum close to me now. Quality is high, inscription perfectly done and perfect size. I must alsomention Heleen is so professional and friendly and answered all my questions I had with care and empathy. I’m so happy with this amazing artwork that I will cherish forever, thank you! I highly recommend.

Violet

"Your keyrings are beautiful "

Your keyrings are beautiful and our ‘Prize Home Winners’ also love this as a keepsake when we hand them the keys to their new home.

Cassandra Springer ~ yourtown

"The Perfect Size for a 6 year old"

It was a gift for my 6 year old niece on her birthday. It was the perfect size for her to wear. Shipping was on point. Beautiful piece of work and the packaging was beautiful, and we love that it was made, packed and sent with love. Definitely going back to purchase more goodies from them. They make the best gifts!

Testimonials

  • "I just received the package! It arrived just in time! I am ever so
    grateful! The necklaces is absolutely beautiful and perfect in every single
    way! A+++. Thank you so much, I will absolutely be dealing with you again in
    the future! I’ll recommend you to all my friends!"

    - Hayden

  • "I am so grateful to have found this amazing business. I ordered 5 necklaces from the wonderful Heleen. Each necklace is unique and absolutely beautiful. The communication, the turnaround time, the design and the quality are all exceptional.
    I will be using this wonderful business again in the future."

    - Clare

  • "The service provided by this business was amazing. They always respond promptly to my contact and filled my order so quickly. I was so impressed with this divine jewellery store. I feel very lucky to have stumbled upon this shop and will definitely order from them again. I am very grateful to find someone who prioritises customer service and quality products."

    - Shelley

  • "I had the pleasure of ordering jewellery from Heleen. Firstly
    her jewellery is so magnificent, hand made with love and it truly shows in the beautiful piece you receive. Her customer service goes above and beyond incredible. If you are looking to buy jewellery I absolutely recommend Custom Jewellery Australia again and again. Thank you so much for creating a timeless piece for my daughter. I will absolutely be ordering more from you."

    - Cindy S

  • "So very happy with the beautiful necklace made for my daughters 18th birthday. And am equally happy with the outstanding service and care from Custom Jewellery. Will definitely be back and highly recommend. Thank you so much!"

    - Maria

  • "I have placed 2 order with these lovely people and have been really happy with the results so far. I ordered a gorgeous custom heart necklace for my mum with all 4 of the kids names on there and it turned out beautifully. I have already placed a second order for my little sister and can’t wait to see the final result. They’ve done an amazing job at keeping me in the loop for when the order has been received and when they’ve shipped everything. These amazing people are my go to for any custom jewellery☺️"

    - Voneisha

  • "We could not be happier with the service or finished product. Our order was for a very special custom piece for Mothers Day, featuring the
    writing of of a relative who had recently passed away as a gift for her mother. Despite it being a busy time of year with Mothers Day, Heleen was able to honour our request and we received the necklace in time to give for Mothers Day. We are so grateful."

    - Shelley

  • "My grand-daughter certainly did, she loves loves loves her necklace, so that you so much for making sure that she received it on time for her 13th birthday."

    - Sandra

  • "Done an absolute great job! I’m so happy how the name necklace has turned out, love it!! Can’t wait to order more 😊"

    - Amber

  • "I received my order and was very impressed and so was my
    granddaughter, so special to give her a unique gift for her 10th birthday,  she was so happy and asked "nanna how did you find my name?" her name is Rory! thankyou Heleen for great communication AND we love it!"

    - Kylie

  • "My first time ordering from Custom Jewellery and I was not disappointed. Beautiful Jewellery and beautiful and friendly staff. Thank you for your outstanding customer service and quality finish on the jewellery. I look forward to my next purchase."

    - Cam

  • "So Very happy!! Was purchased as a gift for my step daughter and after ordering I sent an e-mail expressing my concern it wont arrive in time. Heleen is an amazing beautiful person that responded quickly and was genuine sympathetic to my situation. My step daughter was turning 16 and only here for a week, Due to covid we hadn't seen the kids in 14months, going from seeing them every 5 weeks. This morning it was Hand Delivered! knowing that if it was posted it probably wouldn't arrive in time. I am so grateful and will be recommending this company to everyone!!"

    - Taman

  • "Absolutely love my beautiful necklace! Great quality and arrived quicker than I expected. Thank you so much!"

    - Emma

  • "Amazing customer service and stunning pieces with beautiful packaging thank you so much I will definitely be a returning customer in the future."

    - Nora

  • "I placed an order for the first time as a gift to a family member. Forgetting I chose the option “gift wrap” I realised I wouldn’t see the end product until my family member shared pictures of it, haha! Thankfully Heleen sent me a picture on IG of my order! Xxx

    P.s I have since placed another two orders."

    - Luisa

  • "Thank You Heleen. Outstanding Customer service and product. Will 100% order again"

    - Tammy

  • "We got my mother-in-law a necklace with all her grandchildren's names
    and birth stones engraved in the pendant as a Christmas present. She absolutely loves it. The customer service at Custom Jewellery Australia is superb. They contacted me right after I placed the order to clarify some details for the order and sent me pictures when the necklace was on it's way to my in-law's house. The necklace is gorgeous and I am touched by all the kindness and care that goes into this piece."

    - Jing

  • "Heleen and her team went above and beyond to get my custom necklace delivered before Christmas... and it was just spot on, my partners late mothers handwriting was exact and beautifully presented. I cannot recommend Custom Jewellery high enough. Thanks so much guys!"

    - Clancy

  • "Very fast service with not only responding to emails but also
    providing products. The team is super friendly and nice!! And their work is marvelous!! :)"

    - Tyler

  • "My beautiful necklace arrived today. With an unusual name I've never been able to find it on anything. I was so excited to find this company and I would highly recommend to anyone looking for a custom name necklace."

    - Shelby

  • "Heleen is such a gorgeous soul, so grateful and glad i came across her store. I ordered a custom pendant from her, she created the exact design and went above and beyond! Very professional and kind, five star service. Even though it’s end of the year and such a busy time, it was delivered so promptly, I appreciate that. The quality and the details of the pendant are absolutely amazing. I’m extremely happy and couldn’t recommend this store any more! :)"

    - Ayse

  • "I have made two separate purchases from Custom Jewellery Australia and
    both times I have been so happy with the final product. The service it amazing and the turn around time so quick for a custom piece. We are constantly asked where our wallet is from as it is so beautiful. The most amazing sentimental gift options with the most amazing service. Thank you Custom Jewellery Australia."

    - Renee

  • "Heleen was so nice, amazing, quick and easy to speak with and made me the most beautiful customised necklace that had such great detail. This was a gift for my sister! When she opened the box, she immediately cried from happiness and was so in love with it!! Absolutely wonderful product and experience, 10/10 with no fault!"

    - Toni

  • "So happy with this beautiful necklace for my daughter. It is very well made, elegant and arrived in lovely packaging."

    - Katharina

  • "These guys do AMAZING work. The quality goes above and beyond my expectations. My wallet turned out so much better than I could have imagined and the personalised service was just delightful. Buy from this business you won’t be disappointed!!! Excellent job guys, keep it up I will be buying more."

    - Bec

  • "I placed my order too late for delivery before I flew overseas. I reached out to lovely Heleen who changed to delivery to my overseas address so they arrived in time for my daughters Christmas presents. Heleen was fabulous
    and kept me updated throughout. My daughters loved finally having something pretty with their very unique names - gorgeous quality as well."

    - Vanessa

  • "Heleen was absolutely beautiful buying from 💕She would email me at every stage ☺️ If you're thinking of personalised jewellery I highly recommend you buy from her. She goes above and beyond for her customers 💕"

    - Sarah

  • 'I would highly recommend Heleen and her business. The work was completed in an extremely timely fashion, and the customer service provided
    when I had queries was unparalleled. The earrings that were made for my daughter were absolutely splendid. Will certainly be purchasing again."

    - Samuel

  • "Heleen is a very lovely lady, she was so helpful making sure that i
    got my order, after i had made a couple of mistakes with my email and the shipping address, she was very helpful. so thank you so much :). I definitely rate Custom Jewellery Australia and Heleen an 11/10"

    - Jayden

Happy Customers